Omnissa UEM 24.10 Upgrade – Key Tips and Best Practices

1. Introduction I recently upgraded an on-premise UEM environment from version 23.10 to 24.10. In this blog, I’ll share the key considerations to keep in mind before starting the upgrade, along with potential issues you may encounter during or after the process. It’s worth noting that version 24.10 is quite stable, and all the latestContinue reading “Omnissa UEM 24.10 Upgrade – Key Tips and Best Practices”

Windows Error: Intelligent Hub Catalog Not Loading

1. Introduction This blog covers a common issue where the Intelligent Hub catalog fails to load on Windows devices, often due to incorrect Organization Group (OG) mapping. This typically occurs in new environments where Workspace ONE UEM and Access are automatically integrated via cloud-based setup. In most cases, correcting the OG mapping resolves the problem.Continue reading “Windows Error: Intelligent Hub Catalog Not Loading”

VPP License Revocation & Migration

1. Introduction The demand for migrating our On-Prem customers to SaaS is on the rise. It is of utmost importance to know the level of effort needed to get the customer migrated. Each customer’s environment is different.   In this article, we will be talking about migrating the VPP configurations from Global to the Parent OG.Continue reading “VPP License Revocation & Migration”

Workspace ONE UEM – On-Premise to SaaS Migration

Thinking of moving your On-Premise Workspace ONE Environment to SaaS? Read below for some best practices. Also, for latest information always follow https://docs.vmware.com 1. Introduction In order to move to SaaS from On-Premise, it is important to know and understand the process. VMware Professional Services team can help you migrate to the cloud without anyContinue reading “Workspace ONE UEM – On-Premise to SaaS Migration”

Resolving “There was a problem while getting the AirWatch opt-in status” error while doing an integration between Workspace ONE UEM and Access

1. Introduction Integrating Workspace ONE UEM and Access is the first step to achieving Single Sign On and Identity Management for the users. It gives the users a Unified catalog experience with both UEM and Access applications under one roof. In this blog I will not get into the details of the Integration but willContinue reading “Resolving “There was a problem while getting the AirWatch opt-in status” error while doing an integration between Workspace ONE UEM and Access”

Disabling TLS v1.1 for Secure Email Gateway (SEG) on Unified Access Gateway (UAG)

1. Introduction If you are running Secure Email Gateway (SEG) on older versions of Unified Access Gateway (UAG) and have an issue where running a security scan shows TLS v1.0/1.1 as enabled, then you should follow the steps below to remediate this risk. Also, refer the Techzone Article for updated information. In order to disable/updateContinue reading “Disabling TLS v1.1 for Secure Email Gateway (SEG) on Unified Access Gateway (UAG)”

Publishing Custom Baselines with Workspace ONE

1. Introduction Workspace ONE Baselines enforces device security using the recommended industry configurations and settings in order to keep the devices safe and adhere to best practices. Leveraging Baselines can help customers reduce the Admin Overhead to configure and set up Windows devices. a. For Baselines to work, there are 4 main pre-requirements Workspace ONEContinue reading “Publishing Custom Baselines with Workspace ONE”